Scaling Design Systems Across 150+ Brands

Design Systems

Overview

When 2U consolidated four global business lines, the creative organization faced a foundational challenge: how to support over 150 university brands without sacrificing consistency, speed, or quality.


Design resources were fragmented, workflows varied widely, and there was no shared system connecting brand, marketing, and product design. As the organization scaled, these gaps began to slow delivery, strain teams, and limit creative impact.


I led the creation of 2U’s first Design Systems function to address this challenge — building not just a system, but the team, processes, and culture needed to sustain it.

The Problem We Needed to Solve

The issue wasn’t just missing components or tools. It was organizational:

  • Designers worked in silos across business lines

  • Brand consistency was difficult to maintain at scale

  • Design and development workflows were loosely aligned

  • New designers ramped slowly without shared foundations

  • Creative teams spent too much time recreating work instead of improving it

Without intervention, these issues would compound as the company grew.

My Role & Leadership Approach

As the design systems lead, I:

  • Founded and scaled 2U’s first Design Systems Team, establishing its mission, scope, and long-term roadmap

  • Partnered with senior leadership to define how design systems could support business growth, not just efficiency

  • Shaped career paths for designers moving into systems-focused roles

  • Led a company-wide migration from Adobe XD to Figma, pairing tooling changes with a structured learning and adoption plan

My focus was not only on what we built, but how teams would use, evolve, and trust the system over time.

Building the System (and the Org Around It)

We began with a comprehensive audit across brands and teams to understand where patterns aligned — and where they diverged for good reason.


From there, my team and I:

  • Designed a multi-brand, scalable design system that supported both shared foundations and partner-specific expression

  • Created white-labeled templates for university partners, enabling faster updates without sacrificing brand integrity

  • Aligned design components with development needs to reduce friction between design and engineering

  • Established governance and contribution models so the system could evolve sustainably


To ensure adoption, I led:

  • A 12-week Figma training program for 15 designers

  • Ongoing documentation and enablement resources

  • A dedicated Slack channel for support, feedback, and iteration

This approach prioritized enablement over enforcement, helping designers feel ownership rather than obligation.

Results

The impact of the system extended beyond tooling:

  • Design efficiency improved by ~25%

  • Project turnaround times decreased by ~30%

  • QA cycles were reduced by ~30%

  • Designers reclaimed time for higher-value creative and strategic work

Perhaps most importantly, design systems became a shared organizational asset, not a niche function. A dedicated team now partners with UX, web development, and design leads to continuously evolve templates, patterns, and workflows.

25%

improved design efficiency

30%

faster project turnaround

30%

QA time reduced

What This Work Represents

This case study reflects how I approach leadership:

  • Systems as leverage, not control

  • People-first enablement, not rigid process

  • Craft and critique, even at scale

  • Long-term thinking, beyond individual launches

By focusing on foundations, trust, and collaboration, we created a system that still supports teams long after its initial launch.

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© 2025 Phil Chairez

© 2025 Phil Chairez

© 2025 Phil Chairez